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Join our Tubman team

Housing Navigator

This position is based at our Maplewood Shelter. The schedule is flexible to support client and program needs (generally Monday-Friday 10am-6:30pm) and must include at least one evening per week in shelter until 8pm or later. The position will have office space on the shelter floor but some work will also take place in the community.

Essential Job Duties

Develops, coordinates, and maintains housing services and resources to shelter clients and staff.

Assists clients with their housing search and coordinates resources to reduce barriers to housing.

Assesses clients for housing support eligibility using housing assessment tools.

Connects with appropriate county housing staff to support clients in completing counting housing assessments and accessing housing.

Provides routine trainings to clients, staff, and partner agencies.

Promotes safety and healing through identifying steps to reduce barriers to stable, safe, and secure housing.

·         Provides transportation to clients regularly for appointments and commitments related to goal areas.

Builds and maintains relationships through coordinated service delivery methods and systems advocacy to reduce barriers to housing access.

Provides resources to support effective and meaningful client outcomes leading to housing stability.

Upholds professional boundaries and client-centered approach.

Manages effective and efficient data practices, evaluation, and reporting processes.

Engages in marketing and outreach to ensure awareness about comprehensive agency services and additional community resources.

·         Assists in providing training, mentoring, and development of new staff, interns, and volunteers.

Minimum Qualifications

·         Bachelor’s degree in a related field or 4 years equivalent applicable experience, preferably in domestic violence services.

·         Experience with housing assessment tools.

·         Ability to engage a diverse group of clients to be welcoming and inclusive of all.

·         Demonstrated capacity to implement strategies to connect clients to sustainable housing options that meet their needs

·         Ability to welcome and engage a diverse group of stakeholders with a demonstrated commitment to diversity, equity, and inclusion.

·         Understand and work from the agency’s set of values and philosophical approaches; including harm-reduction/housing first, trauma-informed care, violence as a learned behavior, client-centered and led work, etc.

·         Set and uphold professional boundaries.

·         Pass a DHS fingerprint criminal background study as required by program licensing.

Preferred Candidate

·         Have access to reliable transportation, a valid driver’s license and insurance, and maintain a good driving record.

·         Experience in implementing interventions to support complex trauma.

·         2+ years direct service experience related to violence and homelessness, including domestic violence, sexual assault, and exploitation.

·         Experience working with social and community services in collaborative, system change efforts.


The starting salary for the position is $17.50-$18.50 per hour, dependent upon experience and qualifications, and is accompanied by a quality benefits package and opportunities for professional growth.

To apply:

Send resumes and cover letter to: Or Tubman Center East, Attn: HR Dept. 1725 Monastery Way, Maplewood, MN 55109

We encourage applications from people of color, multilingual speakers, people of all genders, veterans and people with disabilities. We are an Equal Opportunity Employer.

About us: Tubman’s philosophy is rooted in our inspiration and namesake, Harriet Tubman. Facing unrelenting adversities, Harriet Tubman encouraged others to simply "Keep going." Each year, Tubman offers safety, healing and hope to over 25,000 people of all ages who are facing violence, exploitation, homelessness, addiction or mental health challenges. Our culturally responsive services are rooted in decades of research, innovation, experience, and partnership. Incorporating feedback from the people we serve and the community, Tubman provides countless ways to help.