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Tubman seeking our next Director of Human Resources

Tubman is looking for the right strategic partner to join the leadership team and help take Tubman to the next level of staff engagement and organizational development by further strengthening human resources planning, development, coordination, implementation and oversight.

Here is a full Position Profile, including information about the organization and this opportunity:

Director of Human Resources Position Profile

Thriving people, healthy relationships, peaceful communities.

To advance opportunities for change so that every person can experience safety, hope, and healing.

INTEGRITY: We model authenticity, and hold ourselves accountable to be good stewards of the agency’s reputation, relationships, resources, and future.

RESPECT: We affirm the strengths and innate worth of all people.

INNOVATION: We commit to excellence and creativity, evolving through reflective learning and improved practice.

PARTNERSHIP: We collaborate to build collective expertise, and welcome diverse perspectives.

SOCIAL JUSTICE: We challenge our own biases, and work with courage and tenacity to build inclusive and equitable communities.

Tubman is a multiservice agency with over 40 years of experience providing family crisis and support services, formed from the mergers of Chrysalis, A Center for Women, founded in 1974; Harriet Tubman Center, founded in 1976; Family Violence Network, founded in 1982; and ElderCare Rights Alliance, founded in 1972. Tubman’s philosophy is rooted in our inspiration and namesake, Harriet Tubman. Facing unrelenting adversities, Harriet Tubman encouraged others to simply "Keep going."

Each year, Tubman offers safety, healing and hope to nearly 25,000 people of all ages, genders, and cultural backgrounds who are facing violence, exploitation, homelessness, addiction or mental health challenges—and reaches an additional 20,000 through public information campaigns to provide community members the information they need to get help or give help. Our culturally responsive services are rooted in decades of research, innovation, experience, and partnership. Incorporating feedback from the people we serve and the community, Tubman provides countless ways to help.

• FY2018 total budget = $9.9 million + in-kind goods and services.
• Staff: 119 staff FTEs
• Volunteers, Interns, and Volunteer Attorneys: 901 people contributed 37,607 hours of service in 2017—more than the equivalent of 18 full-time staff members!


• Tubman is looking for the right strategic partner to join the leadership team and help take Tubman to the next level of staff engagement and organizational development by further strengthening human resources planning, development, coordination, implementation and oversight.

• Tubman completed a robust strategic planning process in 2016. The process incorporated perspectives from the people we serve, volunteers, community partners and donors in addition to board and staff. Since the landscape has changed dramatically over the past several years it is now time to focus on our core competencies and determine what to stop, continue, change or expand in order to meet the emerging needs of our clients and the community, sustain our innovative practices and organizational culture, retain talented staff, and strengthen our brand identity.

• In late 2017 Tubman completed our first annual employee engagement survey to measure key indicators of employee engagement. From the information obtained, we are currently identifying our strengths and opportunities to improve employee engagement, developing benchmarks to measure progress, and implementing agency-wide and team-specific employee engagement plans.

• One of the key focus areas moving forward is to retain and promote talented staff through enhanced total compensation including salary and benefits as well as increased professional development opportunities.

• Also in 2017, Tubman revised the employee handbook to better reflect the core values of the agency, and revised hiring and recruitment protocols to ensure we are engaging the best candidates. The new hiring process has now been implemented for all hiring and will be reviewed and, if needed, revised in mid-2018 in order to incorporate staff and candidate feedback.

• Tubman is now on the eve of developing and implementing a more robust diversity, equity, and inclusion plan which will commence with staff and board completing the Charities Review Council’s Diversity, Equity & Inclusion Toolkit. The resulting Plan will assure the organization is reflective of our broader community and aligns with our values in all aspects of our work including staffing, services, policies, decision-making, partnerships, and vendors.

• With a seed grant from the Catalyst Initiative, in 2017 Tubman accelerated our health and wellness activities with the launch of our Culture of Wellness Project to enhance Tubman’s organizational capacity by embedding self-care, cultural wellness, and holistic health and healing into our work with one another and the people we serve. In the coming year, these principles will become institutionalized in job descriptions, the culture of meetings, and performance evaluations.

Primary Roles of the Position
The Human Resource Director sets the objectives for and manages the execution of Tubman’s human resources activities, providing leadership and direction for an employee-oriented workplace that meets employee needs for meaningful work, growth, challenge, communication, and effective leadership. This position bears responsibility for all of the processes and systems related to Tubman staff and supports and defines the development of an organizational culture that enables Tubman to succeed in its service to the community.

Specific Areas of Responsibility and Accountability
• Create, implement, and manage the development of human resource strategies, plans, and programs from the perspectives of organizational capability, recruitment, employee experience and engagement, training, performance, leadership, and policy development.
• Serve as a culture champion and work with agency leadership to ensure Tubman is maintaining a workplace culture that allows employees to thrive and do their best work.
• Evaluate human resource and payroll information needs and recommend systems solutions that will leverage technology to achieve the most cost effective and efficient means to meet agency human resource information and payroll needs. Implement and manage all HRIS related technology and systems.
• Lead and engage in new employee recruitment focusing on expanding brand and opportunity awareness in specific communities in order to increase diversity of candidates and new hires.
• Plan and implement employee onboarding program. Partner with hiring supervisors to assist with program specific onboarding and conduct new hire orientation.
• Administer total compensation program to ensure equity within the organization and that benefits and compensation philosophies meet the needs of the agency.
• Partner with finance and accounting on employee compensation and benefits administration and compliance, payroll, and budgeting activities. Accountable for oversight of benefits compliance including Form 5500, FMLA, COBRA. Manage relationship with benefits providers and brokers.
• Serve as plan administrator of the 401k plan including managing the relationship with the plan provider, record-keeper, and Investment Committee.
• Assure agency human resource-related records, including personnel files and files required by law and/or local governing bodies, are maintained. Manage required human resource-specific government reporting.
• Lead annual performance review process and merit-based increase program.
• Act as a consultant to supervisors in handling employee performance issues, including decisions around performance improvement plans, disciplinary action, and review of any related documentation needed to support decisions.
• Provide evaluation and analysis of human resource activities, including developing metrics, monitoring expenses, and preparing written reports; recommend HR strategies based on results of analysis.
• Provide consulting and support to agency leaders to develop and implement strategic human resource-related agency-wide initiatives such as the Diversity, Equity, and Inclusion Plan, and the Culture of Wellness Project.
• In partnership with the Director of Communications, manage employee engagement measurement process, including analysis of employee engagement survey results and development of improvement action plans.

The ideal candidate will be a leader who has a passion for Tubman’s vision, mission, values, and services, and the ability to inspire others to make a difference in the lives of women, men, youth and families who have experienced trauma. A minimum of 3 years of progressively increased responsibility in a diverse multi-faceted human resource department along with a bachelor’s degree. An advanced degree is preferred, but experience will be considered in addition to educational achievement. The ideal candidate will take the work seriously without taking themselves too seriously, and appreciate an organizational culture that celebrates diversity, learning, and fun.

The following qualifications and attributes are key:
• Strong ability to collaborate, build, and maintain strong relationships with employees and internal and external partners across all functions and levels of the agency.
• Versatility and experience with both tactical and strategic tasks and projects.
• High emotional intelligence, ability to navigate ambiguity and adapt to changing circumstances.
• Demonstrated cultural competence.
• Strong project management, organizational, and analytical skill.
• Digital mindset with the ability to understand and implement the power of technology to make human resource processes more efficient and effective.
• Proven ability to build positive, productive relationships and a strong network of internal and external allies and resources.
• Working knowledge of developing and managing budgets.
• Experience leading organizational change projects is a plus.
• A BA/BS in human resources or related field and a minimum of 3 years of experience in human resource management is required; graduate degree in related field preferred.

Working Relationships
The Human Resource Director reports directly to the COO, with shared accountability to the CEO and serves on the senior leadership team. Other members of the senior leadership team include the Director of Residential Services, Director of Legal Services, Director of Clinical Services, Director of Youth & Family Services, Director of Communications, Director of Development, and Director of Finance.

Staff that report directly to the Human Resource Director: Human Resource Program Assistant

Shared staff that support some Human Resource related projects: Operations Assistant/Receptionist, Accounts Payable & Payroll Specialist

Salary is competitive, is dependent upon experience and qualifications, and is accompanied by a quality benefits package. To apply, send resume and cover letter to: or Tubman Center East, Attn: HR 1725 Monastery Way, Maplewood, MN 55109

Preference given to resumes received by Friday, March 2, 2018.